Privacy Policy

Effective Date: October 23, 2025

Address: 3430 Fairfield Avenue South, St. Petersburg, Florida 33711

Door & Co (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us through text messages, emails, phone calls, or submit inquiries through web forms or in person. This policy complies with applicable federal privacy laws and Florida state regulations regarding consumer privacy and electronic communications.

Information We Collect

• Personal identifiers: name, address, email address, phone number, company name, and other contact information.
• Communication records: text messages, emails, phone call records, voicemail messages, and online form submissions.
• Transactional information: purchase history, invoices, and service requests. Technical data: IP address, browser type, operating system, referring URLs, and browsing activity on our website.
• Optional information: any other information you voluntarily provide through correspondence, surveys, or account registration.

How We Use Your Information

• To provide and fulfill quotes, orders, and services.
• To respond to your inquiries, emails, phone calls, and text messages.
• To communicate updates, promotions, and important company information.
• To improve our website, customer service, and overall user experience.
• To maintain records for internal business operations and legal compliance.
• To protect against fraudulent, unauthorized, or illegal activity.

Text Message, Email, and Phone Communication

By providing your phone number or email, you consent to receiving communications from Door & Co related to your inquiries, orders, or promotional updates. You may opt out of promotional messages at any time by replying “STOP” to text messages or unsubscribing from emails. Standard message and data rates may apply. We do not sell, rent, or lease your phone number or email address to third parties.

How We Share Information

Door & Co does not sell or rent your personal information. We may share limited information with trusted third parties only in the following situations:

• Service providers: vendors who assist in fulfilling orders, processing payments, hosting our website, or maintaining communication systems.
• Legal requirements: to comply with applicable laws, court orders, or government regulations.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All service providers handling customer information are required to maintain confidentiality and security consistent with this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Communication records (texts, emails, calls) may be retained for internal business documentation and compliance.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. While we strive to use secure communication channels, no method of transmission or storage is 100% secure.

Your Rights and Choices

Under Arizona law and applicable federal regulations, you have the right to:

• Access or request deletion of personal information we hold about you.
• Opt out of marketing communications.
• Update or correct your personal information.

To exercise these rights, please contact us at office@doorandco.com or call 727-353-3137.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on our website with a revised effective date.

Contact Us

Door & Co, Attn: Privacy Department, 3430 Fairfield Avenue South, St. Petersburg, Florida 33711.